Online booking system software for holiday property rentals. Booking Reservation and availability calendar.

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Taking Payments Online

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Choosing the Right Payment Option

The Holiday-Bookings-Online booking system offers a wide range of payment options to suit your needs.  But which payment option is the best for your business?

 

Payment options

 

The ideal payment option would be free, easy to setup, easy for customers to use and you'd receive your money instantly.

Unfortunately none of the payment options reach this level of perfection and all have their pros and cons. 

 

In the table below is a list of common payment options available with the booking system and their benefits and disadvantages:

 

  Cheque PayPal Standard Stripe Card Processor Bank Transfer Online Card Processing With Merchant Account

Ease of set up

Very easy - you just need a bank account to pay cheques in to

Fairly easy.  Requires an online form to be filled in and then for your account to be validated.

Very high acceptance rate.

Stripe is fairly easy to set up

High acceptance rate - much easier to obtain a Stripe card payment account than a merchant account from a bank.

No set up required - just a bank account.

Set up can be very complex and requires quite a lot of form filling.

Acceptance rates can be quite low - getting a merchant account can be quite challenging.

How quick is it to set up

Very - no set up required if you have a bank account

Fairly quick - allow 3 - 4 days for completion of validation

Fairly quick - allow 3 - 4 days for completion of validation 

Very quick

Depends on your bank but allow between 4 - 12 weeks

Costs

Free with personal bank accounts.  Business accounts may charged fixed fee.

Our fees:

Free of charge

No monthly fee.

Per transaction fee of 3.4% + 20p.

Transaction fees reduced if you process high volumes.

For example if your monthly turnover of card transactions is between £1,500.01 - £6,000.00 then the fee drops to 2.9% + 20p.

However PayPal is still more expensive than Stripe unless you process more than £55,000 in card payments each month.

See the PayPal website for their latest fees.

 

Our fees:

Free of charge

No monthly fee.

Transactions fees of 1.4% + 20p for UK and European cards.

 

See https://stripe.com/gb/pricing

For the latest info.

 

Our fees:

We charge a small yearly fee for our Stripe payment module.

Click here to see our current Stripe payment module fees.

Free for you - free for your UK based customers but some overseas customers may have to pay additional charges

Our fees:

Free of charge

Most banks charge per transaction.  Actual rates vary wildly between banks and customers - banks likely to give better rates to high turnover customers.

Low turnover (less than £100,000) customers may find transaction fees not much lower than Stripe.

Additional monthly and yearly fees charged.

Our fees:

Varies - see our optional extra costs page for details

How quickly will I receive payment

Very slow!  Reliant on the customer posting the cheque and you then paying it in to your account

Normally instant payment in to your PayPal account and then 1 - 3 days to transfer to your bank account.

PayPal's eCheques take longer but can be disabled as a payment option.

7 working days for receipt of payment

Faster payments are virtually instant. Slower bank transfer takes 3 - 4 working days.

Payment notification very quick - when you'll receive the money from the bank varies from bank to bank. Could be days or sometimes weeks or even months.

How time consuming is it for the property owner?

Very time consuming to deal with cheques

Fully automated and quick to deal with.

Fully automated and efficient.

Generally fairly easy - just requires you to check your bank balance. However sometimes bank transfers fail which can add to the time to deal with them.

Fully automated and efficient.

How easy is it for my customers?

Not at all easy as involves manually writing the cheque and envelope and posting it

Fairly easy for most customers and a PayPal account not required.

Very easy for your customers.

 

Slightly time consuming as they'll need to create a payment from their online banking or phone their branch.

Very easy for your customers

Other notes

Due to be withdrawn by the banks in the next 6 years.

Cheque use has dropped considerably.

The fact the customer has paid means they are serious about the booking.

PayPal Protection helps reassure customers and could facilitate more bookings.

The fact the customer has paid means they are serious about the booking

 

The fact the customer has paid means they are serious about the booking

Summary

Slow, unreliable but fairly cheap - though you could lose bookings for a promised cheque that never arrives

Easy to set up and fairly automated.  Biggest downside is the costs if you are processing a lot of transactions each month.

The biggest advantage is PayPal's well known name and the buyer protection. This can help reassure customers who've not booked with you before and may help generate more bookings.

 

If you have a lot of properties it's worth considering either a merchant account or Stripe.

Easy for your customers and time efficient for you.

You could save hundreds of pounds each year compared to PayPay's transaction charges.

 

Unlike merchant accounts there's no monthly fee - just the low cost transaction fees.

 

Stripe would be our recommended choice for card payments for small businesses.

You may wish to offer PayPal as well as Stripe for initial deposits, as some customers are reassured by PayPal's buyer protection when purchasing from a company they are not familiar with.

Then offer Stripe only for the balance payment - helping to save transaction costs.

Quicker and easier than cheques and also low cost.  Not as quick and easy as PayPal or a merchant account.

Easy for your customers and time efficient for you.

Downside is the monthly fees and complexity of set up.

Probably the best method for bigger businesses but less cost effective for one property owners.

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