Quick and efficent support from our UK based offices.
The system is very easy to use and whenever I have had to contact support for any help or technical issues the response has been fantastic.
Peter Chalmers, Superior Highland Lets.
Our customers are important and we aim to provide first class support, responding in a fast and efficient manner to ensure that the Holiday Bookings Online system meets your requirements.
If you have any questions or need assistance at any time with the booking system we are here to help.
- Getting started is made easy with our step by step 'getting started' wizard.
- Support is provided by our UK based offices.
- Free upgrades automatically applied.
- Help and guidance on selecting payment methods.
- Premium accounts include phone based support during office hours.
- All email enquiries on the premium and standard accounts are guaranteed to receive a response within 1 working day. On average we respond within 4 hours during office hours.
UK based telephone support for Premium accounts*
Premium accounts include full phone support during office hours at no additional charge.
All our accounts include full support via email. We aim to reply within one working day to all support emails from standard and premium accounts. On average we respond in less than 2 hours.
Extensive help files
The booking system is very easy to use but we have a wide range of help files to guide you through many aspects of the system.